Terms of Service

Effective Date: [Insert Date]

Welcome to Appliance Repair Klamath Falls (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of https://appliancerepairklamathfalls.com/ (the “Site”) and the appliance repair services we offer (the “Services”). By accessing the Site or requesting Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.

1. About Us

Appliance Repair Klamath Falls provides residential and commercial appliance repair services throughout Klamath Falls, Oregon and surrounding communities (including Altamont, Keno, Merrill, and Malin), including but not limited to refrigerator, washer, dryer, dishwasher, oven, range, and garbage disposal repair.

  • Business Name: Appliance Repair Klamath Falls
  • Address: 730 Main St, Klamath Falls, OR 97601 (Mobile service only — no walk-in location)
  • Phone: (541) 919-6888
  • Email: contact@appliancerepairklamathfalls.com
  • Hours: Available 24/7

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

  • Use the Site in any way that violates applicable local, state, or federal law
  • Attempt to gain unauthorized access to any part of the Site or its systems
  • Copy, scrape, or reproduce Site content without our written permission
  • Interfere with the Site’s operation, security, or availability

3. Service Requests, Scheduling & Estimates

  • Submitting a request through the Site (via phone, form, or chat) is a request for service, not a binding contract, until confirmed by us.
  • Appointment windows are estimates. While we aim to be punctual, delays can occur due to prior jobs, parts availability, weather, or traffic.
  • Any price estimate given before an in-person diagnosis is preliminary. Final pricing is confirmed after our technician inspects the appliance and identifies the actual issue.
  • You will be informed of the diagnostic fee and any repair costs before work begins, and we will seek your approval prior to completing paid repairs beyond the diagnostic.

4. Pricing & Payment

  • Payment is due upon completion of service unless otherwise agreed in writing.
  • We accept the payment methods listed on the Site or communicated by our staff at the time of service.
  • Our standard diagnostic service fee ranges from $110 to $119, which is typically applied toward the cost of the repair if you approve the work. This fee may apply even if you decline the recommended repair.
  • Labor is generally billed at $45 to $120 per hour. Total repair costs typically range from $100–$350 for standard repairs and $400–$800+ for complex component replacements, depending on the appliance, brand, and parts required.
  • Prices for parts and labor may vary based on appliance brand, model, and availability of parts. We provide a written estimate before any repair work begins.

5. Cancellations & Rescheduling

  • You may cancel or reschedule an appointment by contacting us at (541) 919-6888 or contact@appliancerepairklamathfalls.com as early as possible.
  • Repeated no-shows or late cancellations may result in a trip/cancellation fee or refusal of future service scheduling, at our discretion.

6. Warranties

  • Repairs performed by us are covered by a limited warranty on parts and labor for a period of [Insert Warranty Period, e.g., 90 days] from the date of service, unless otherwise stated in writing.
  • This warranty covers defects related directly to the specific repair performed and does not cover unrelated issues, pre-existing conditions, misuse, or damage caused after our service is completed.
  • Parts supplied by manufacturers may carry their own separate warranty, which we will pass along where applicable.
  • THE COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT AS EXPLICITLY STATED HERE.

7. Limitation of Liability

To the fullest extent permitted by law:

  • The Company is not liable for indirect, incidental, special, or consequential damages arising from the use of our Services or Site, including but not limited to loss of food, property damage from pre-existing appliance conditions, or loss of use of the appliance.
  • Our total liability for any claim related to the Services shall not exceed the amount you paid us for the specific service giving rise to the claim.
  • We are not responsible for delays or failures in performance due to causes beyond our reasonable control (e.g., weather, part shortages, acts of God).

8. Customer Responsibilities

  • You confirm that you are authorized to request repairs on the appliance and property in question (e.g., as the owner, tenant, or authorized representative).
  • You agree to provide safe, reasonable access to the appliance and work area for our technicians.
  • You are responsible for disclosing known hazards (e.g., pests, structural issues, electrical hazards) at the service location.

9. Intellectual Property

All content on the Site — including text, graphics, logos, and images — is owned by or licensed to the Company and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our written permission.

10. Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party sites.

11. Indemnification

You agree to indemnify and hold harmless the Company, its owners, employees, and technicians from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your misuse of the Site or Services, or your violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles. Any disputes arising from these Terms or our Services shall be resolved in the state or federal courts located in Klamath County, Oregon.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

If you have questions about these Terms, please contact us at: